When is a project a success? When it’s done? When you’re paid? When you have not had call backs? When you’re not sued?!
For us, it’s when the customer is happy. We’ve given them something that has made their day-to-day job easier to do, their integrated home audio visual entertainment system works and they have a smile on their faces when they see us.
A project of any size and scope can be viewed as having five (5) basic steps. Executed with proper prior planning will ensure your next project is a success.
- Conception and initiation
- Definition and planning
- Launch or execution
- Project Performance and Control
- Project Close
At anytime during a project, the entire thing has the potential to explode in to a project manager’s worst nightmare…When or if the time comes for you to pull a rabbit out of a hat so that everyone involved is happy, always remember, first and foremost…COMMUNICATION.
So, what can you do to ensure your next project a success? It will take communication, managing expectations, trained team members and communication. It’s all about communication.