Key Issues: Streamline the judicial system and lower recidivism rate


Unified Communication (UC) solutions are used extensively in Justice services, including courts, corrections, probation and law enforcement. UC solutions create major benefits by reducing the amount of time it takes to handle cases and reducing costs and risks associated with transporting inmates between facilities.

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Using Telejustice solutions for functions of investigation, arrest, prosecution and sentencing is made faster and more efficient. Witness interviews can be done from a remote location, or children can give testimony from a secure environment. Using mobile video conferencing applications with tablets, laptop computers and smart phones allows law enforcement officers to request remote judges issue needed warrants. This results in greater efficiency, time saved and cost avoidance for the justice process.

Lawyers use Televisitation to discuss cases with their clients without the need to meet in prison, but experience the effectiveness of life-like, in-person meetings. Televisitation allows families to speak with inmates without the cost and logistical effort to travel to facilities.

Telemedicine solutions allow specialist doctors to provide highly needed medical care – Primary Care, Mental Health, Infectious diseases – to inmates in over populated prisons.

Inmates prepare for a more successful re-entry into society and reduce the risk of recidivism, Tele-education is used to bring educators from colleges and campuses direct to inmates, to provide education, coaching and the necessary skills to re-start their lives.

ABOUT SPACECOAST AV COMMUNICATIONS

SpaceCoast AV Communications is East Central Florida’s leading Audio Visual Firm that designs, integrates and supports systems and environments that enable video collaboration.  SpaceCoast AV Communications has highly-trained and certified system engineers supporting clients across the  United States and Japan.  Visit www.spacecoastav.com for more information or connect with SpaceCoast AV Communications at (321)257-9700 and on TwitterFacebook and LinkedIn

Video Solutions Help Achieve Emphasis on Community Based Care


Healthcare costs are rising, our population is aging, and there are far too few doctors and providers for a patient base that is widely distributed and frequently far from health care facilities and medical expertise.

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Video Solutions Help Achieve Emphasis on Community Based Cart

SpaceCoast AV Communications helps close distance barriers by connecting patients, practitioners, specialists, and case managers utilizing collaborative standards-based video solutions for PCs and Tablets. Our team of technology specialists connects the entire healthcare team so that they can communicate over video from anywhere to support patient centered care.

For telemedicine encounters, the Polycom Practitioner Cart HDX mobile healthcare solution, for patient side, sends live high definition video, audio, and PC images to a specialist.  The specialist can connect to the cart from a distance using a standards based video conferencing system like desktop or mobile video solutions.  With Polycom the specialist can control the far end camera, and share their PC content or browser-based applications with the patient.

You can grow very large telehealth networks with the RealPresence Platform which utilizes a standards based, scalable, open system approach.  In addition to live point to point and multi-point video calls, it supports recording, archiving and web based video educational sessions for network members, and provides the resiliency and reliability needed in large video network deployments.

  • Reduce unnecessary re-hospitalizations utilizing collaborative solutions from Polycom for case management, discharge planning and support of patients with chronic disease
  • Enable live video collaboration between community health centers, hospitals, primary care physicians, specialists and patients
  • Support Patient Centered Medical Home
  • Deliver expertise at a distance for specialty services like TeleStroke, TeleMental Health, and Primary Care
  • Support experts on the go with mobility solutions that bring video to their tablets, and iPhones.
  • Utilize collaborative video for correctional telemedicine  to avoid costly, unnecessary and risky prisoner transports to hospital
  • Support multi-disciplinary teams over live video to deliberate, and confer on patient cases

ABOUT SPACECOAST AV COMMUNICATIONS

SpaceCoast AV Communications is East Central Florida’s leading Audio Visual Firm that designs, integrates and supports systems and environments that enable video collaboration.  SpaceCoast AV Communications has highly-trained and certified system engineers supporting clients across the  United States and Japan.  Visit www.spacecoastav.com for more information or connect with SpaceCoast AV Communications at (321)257-9700 and on TwitterFacebook and LinkedIn

Office of Personnel Management: Tele-work Integral Part of Continuty Operations


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Posted: 18 Jun 2013 06:41 AM PDT

 SpaceCoast AV Communications, A Polycom Partner. If your agency would like more information regarding Telework Solutions,  please contact us at 321-257-9700

It may not have been the feared storm that many predicted, and it certainly didn’t hold a candle to the previous storm that bore its “derecho” name, but last week’s thunderstorm was one of the many that are being predicted by the National Oceanic and Atmospheric Administration (NOAA) during the 2013 hurricane season.

Washington, D.C. has seen its share of foul weather in the past few years. Snowpocalypse, last year’s derecho, numerous named tropical storms and other weather events have blazed paths of destruction through the area, closing the offices of government agencies and forcing federal employees to stay in their homes. These incidents resulted in the closure of government offices and the loss of millions of dollars worth of productivity as federal employees were unable to do their jobs.

With the steep cost of closing government offices and a predicted severe hurricane season top of mind, the Office of Personnel Management (OPM) sent a memo to federal agency Chief Human Capital Officers (CHCOs) that stressed the flexibilities available to federal employees to help ensure continuity of operations (COOP) when disaster strikes.

One of the many points raised by OPM in their memo was the ability of federal employees to telework during weather events and other situations where offices are closed and the need for CHCOs to ensure teleworkers are familiar with agency expectations in disaster situations.

By adopting telework when weather forces federal agencies to close offices, government employees can continue to work towards accomplishing their mission, even if they’re not at their desks. This is an ability that is being enabled by today’s advanced technologies which allow federal employees to be just as productive in their homes as they are at their offices.

In addition to the virtual desktop and cloud solutions that are delivering requisite applications and data to any computer with an Internet connection, video teleconferencing (VTC) solutions are enabling the face-to-face communication that many government managers fear will be lost when employees telework.

Today’s VTC solutions enable federal employees to communicate via video with their coworkers from a wide ecosystem of endpoints, from desktop computers to mobile devices. This ensures that distributed federal workers can continue to collaborate, even without the investment in pricy VTC endpoints for their homes.

In today’s difficult budget environment, and with federal agencies having to do more with less thanks to cost cutting and hiring freezes, the loss of money and productivity in emergency situations can be devastating. However, thanks to new technologies, such as VTC, cloud and virtual desktops, employees can now continue to work effectively, even when the office is closed. With employees capable of working from everywhere, OPM is right to prod agencies to prepare for telework, especially as NOAA tells Americans to prepare for a bad hurricane season.

 

 SpaceCoast AV Communications, A Polycom Partner. If your agency would like more information regarding Telework Solutions,  please contact us at 321-257-9700

 

Torn between video and chat? Why not both?


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by Meredith Lawrence

With the notable exceptions of a few companies that have recently dialed back or canceled their telework programs, the office and workplace of today is an increasingly virtual affair. Ultimately, most organizations have realized the savings that can come from minimizing their footprint, reducing office space and enabling their employees to operate virtually.

And the move to a distributed, teleworking office environment has delivered many other positives in addition to cost savings. Office morale often increases as employee work-life balance improves thanks to telework. Employees also tend to become more productive without the need to commute and with the ability to do their work when they’re most focused and effective.

However, the move to a more distributed office environment does come with some challenges as well. Not unlike having a distributed network of branch offices, some fear that telework can have a negative impact on communication and collaboration within the organization. This is a challenge that many federal government agencies have cited as a main reason for not embracing telework initiatives.

To overcome the issues that distance poses to communication and collaboration within the agency, many organizations have embraced technologies that enable employees to interact from anywhere. These technologies have ranged from enterprise instant messaging systems, to enterprise social networks, to video teleconferencing (VTC) solutions that enable face-to-face communication.

In a recent article on Telepresence Options entitled, “The Not So Obvious Advantages of Telepresence Versus Chatting,” author Sam Briones debated the benefits and advantages of two of these technologies to determine which was better for enabling communication and collaboration between distributed employees. It’s no surprise by the title that Sam felt that VTC was the superior technology.

According to Sam, the ability to actually see the other participant in a conversation, which VTC provides, enables a more natural and complete communication experience. This enables participants to overcome language barriers. It allows them to avoid confusion and misunderstandings created by not being able to hear inflections in voice. And it also allows participants to better get a gauge on the tone and mood of the person they’re speaking with.

Although we concur with Sam that the face-to-face, interactive experience that VTC enables is the more natural and complete form of communication, there are some times when you just want to send someone a quick note. Although VTC collaboration may be superior, there are still merits and benefits to technologies such as instant messaging and enterprise social networking. So why not integrate them all?

Utilizing today’s advanced unified communications (UC) software applications within the organization, federal agencies and private enterprises alike can embrace enterprise-wide instant messaging, voice and and video communication. Today’s VTC solutions natively integrate with Microsoft® Lync™ which provides access to both video, voice and instant messaging functionality. In fact, many government agencies already have Lync deployed across the organization.

In addition, integrations with enterprise social networks, such as the one announced between Polycom and the enterprise social network, Jive, enable the addition of video to the social networking experience. These integrations enable enterprise social network users to identify individuals within the company they want to interact with and then reach out to them via video. Video content can also be saved and shared via these social networks.

When it comes to driving communication and collaboration within a distributed workforce, there are multiple new technologies that can virtually erase the distance separating employees. It’s not a question of which technology is better than the other. They all have positives they deliver, and thanks to the integration of video with Lync and other technologies, they can all be embraced and used together.